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Business analysis is a discipline that focuses on identifying business needs and determining solutions to business problems. Business analysts work closely with stakeholders to elicit, analyse, document, and validate requirements, ensuring that projects and initiatives align with organisational goals and objectives.


The value of business analysis lies in its ability to bridge the gap between business objectives and technical solutions. By understanding stakeholder needs and translating them into actionable requirements, business analysis helps organisations make informed decisions, reduce risks and maximise return on investment.

Tools used:

  • SWOT Analysis
  • PESTLE Analysis
  • Stakeholder Analysis
  • Business Process Modelling (BPMN)
  • Use Case Modelling
  • Requirements Gathering Workshops
  • Interview Techniques
  • Document Analysis
  • Data Flow Diagrams (DFD)
  • Entity Relationship Diagrams (ERD)
  • Decision Trees
  • Gap Analysis
  • Prototyping
  • User Stories
  • Wireframes
  • Acceptance Criteria
  • Decision Matrices
  • Impact Analysis
  • Business Rules Analysis
  • Requirement Traceability Matrix

These tools enable us to effectively collect, analyse and communicate requirements, ensuring that projects meet stakeholder expectations and deliver value to the organisation.