Description:

Process mapping is a visual representation of a sequence of activities within a business process. It involves identifying inputs, outputs, tasks, decisions and interactions to create a clear and comprehensive depiction of how a process functions from start to finish.

Value:

The value of process mapping lies in its ability to facilitate understanding, analysis, and improvement of business processes. By visually illustrating process flows, inefficiencies, bottlenecks, and opportunities for optimisation become apparent. This enables organisations to streamline operations, improve communication, enhance efficiency, reduce costs and improve quality and customer satisfaction.

Language and objects we cover:

• Business Process Modelling Notation (BPMN) 2.0
  • Pools and Lanes
  • Events
  • Tasks and Subprocesses
  • Logical and Physical Applications
  • Risks
  • Business Rules
  • Data
  • Process Owners
  • KPI
• Process Flow Diagrams (PFDs)
• Process Decomposition
• SIPOC (Suppliers, Inputs, Process, Outputs, Customers) Analysis
• Cause and Effect Diagrams (Fishbone Diagrams)

• Value Stream Mapping
• Process Simulation
• Pareto Analysis
• Root Cause Analysis
• Failure Mode and Effects Analysis (FMEA)
• Time and Motion Studies
• Spaghetti Diagrams
• Process Walkthroughs
• Kaizen Events
• Gemba Walks
• Business Process Reengineering (BPR)
• Process Improvement Workshops

By leveraging process mapping techniques, our customers can drive continuous improvement, innovation and excellence in their operations.